THE Reef House Boutique Hotel & Spa – Adults Only Bespoke Tropical Escapes overlooking the beach at Palm Cove has been named Queensland’s best Five Star Luxury Accommodation for the second year in a row after winning Gold in the Queensland Tourism Awards on November 24.
The Reef House Director Malcolm Bean said it was a great honour for the boutique hotel to win the prestigious award which was keenly contested by some of the State’s most luxurious hotels.
“A big thank you goes to the dedicated team at The Reef House led by General Manager Wayne Harris as each staff member is committed to ensuring every guest has the relaxing luxury holiday of their dreams,” he said.
“Our vision for an adults-only wellness resort that delivers remarkable experiences with more than 21 Signature Inclusions is resounding with travellers who have increased our repeat business to 25 per cent.
“In the past year we have introduced Sleep Easy, a program for all guests to improve their sleeping patterns, created a loyalty club to reward our regular guests, and documented the history of The Reef House in a book that is gifted to each guest.
“The Reef House has a long history of exceptional customer service and we continue to honour this philosophy through Signature Inclusions such as twilight punch and canapes each evening at the Brigadier’s Honesty Bar.
“This tradition started in the 1970s when the former owner, Brigadier David Thompson, offered a homestay coastal vacation favoured by Australian celebrities and politicians. Today The Reef House continues to treat every guest like a celebrity.
“Luxurious inclusions like a poolside butler delivering cold hand towels in the morning and sorbet in the afternoons are part of the experience and guests can participate in an Indigenous cultural experience, cocktail making, wine tasting, beach yoga and aqua aerobics as part of their holiday custom designed by our team of Escape Planning Specialists.”
Visit reefhouse.com.au for more information.
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